Xerox eConcierge is an innovative, supplies replenishment program. It is an entry-level print service with no monthly commitment or contract required. Xerox eConcierge provides free lifetime service coverage for your customers and a recurring revenue stream for you.
The Xerox eConcierge Supplies Assistant desktop app monitors customers’ networked printers and MFPs and sends an email alert when supplies need to be replenished. Orders can be placed by you or by your customers at your company’s online supplies store – customized with your business logo and hosted on your behalf by Xerox. Shipping and fulfillment is handled by your preferred distributors.
An ideal solution for customers who purchase supplies as needed and own one or more Xerox products. Xerox eConcierge can also be used as a stepping stone to Xerox Managed Print Services for offices with five or more Xerox products.
View the Xerox eConcierge brochure (PDF)