If you get a new computer, update to a new OS (like Windows 10), or somehow have removed the software from the computer that sends the page count to Xerox, you need to re-install the PageConnect Assistant Software.
- Call us for an appointment if you are not comfortable installing software on your computer, we are happy to help.
- If you have an IT department, or a network person, this is the link for them.
- The sub account key is also the SCOT ID that you have on your cheat sheet.
- Also copy and paste sometimes doesn’t work for entering the sub account, just type it in.
Download the PageConnect Assistant software using this; Download
You can reach Page Pack tech support at 888-892-6483.